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Import of external Suppliers' offers

In this article, we explain how to import products from external suppliers (not available in the internal Supplier List) into your account.

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Within the importer (Feed Manager), it is possible to import files in XML or CSV format up to 500 MB.

Activation of integration

Log in to your Seller account and go to the Integrations tab, then go to the Add-ons tab.

In this tab, use the Test the integration button next to Feed manager.

You will be taken to the tab for setting the product limit and activating the 7-day free trial period for the new integration.

Determine how many products you want to be able to import into Droplo. On the right you will see a summary of your choices. Click the Enable button to proceed.

In the next step, connect your payment card to Droplo and use the Start Trial Period button.

You can end the trial period at any time before the full 7 days have passed. To do so, go to your account settings and to the Subscription and payments tab.

Then use the Cancel service function or click the trash can icon next to the service you do not want to continue.

Import products

You can now switch to the Suppliers tab. Then use the Add your supplier button.

You will be taken to the Import list. Use the Import products button.

The first import step should now appear: File configuration

First, enter the name of the import and choose how you will add the supplier's offer file to Droplo: via URL ( https:// ) or by uploading the file from your device ( .xml / .csv ). By choosing the second solution, a window will open in which you will be able to select the file. Once it has been selected, you will proceed to the next import step.

When you select import via URL, a new section will appear. Enter the URL link in the first field.

Here an example of the structure for an XML file:

<?xml version="1.0" encoding="UTF-8"?>
<offers xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1">
    <o id="41" 
category="Testowe produkty" 
categoryalt="Testowe produkty alternatywne 1" 
manufacturer="BYTE IT UP" manufactureralt="BYTE IT UP Alternatywny" 
name="Testowy produkt 1" 
namealt="Testowy produkt alternatywny 1" 
price="10.49" 
pricealt="15.00" 
stock="998412" 
stockalt="15" 
weight="1" 
weightalt="4" 
img="https://ijp.pan.pl/wp-content/uploads/2020/04/test.jpg" 
imgalt="https://designshack.net/wp-content/uploads/placeholder-image-368x247.png">
</o>
    <o id="42" 
category="Testowe produkty" 
categoryalt="Testowe produkty alternatywne 2" 
manufacturer="BYTE IT UP" manufactureralt="BYTE IT UP Alternatywny" 
name="Testowy produkt 2" namealt="Testowy produkt alternatywny 2" 
price="12.49" 
pricealt="15.00" 
stock="2137" 
stockalt="15" 
weight="1" 
weightalt="4" 
img="https://ijp.pan.pl/wp-content/uploads/2020/04/test.jpg" 
imgalt="https://designshack.net/wp-content/uploads/placeholder-image-368x247.png">
</o>
</offers>

If the offer is password protected, indicate this below and two additional fields will appear: Username and Password to download the file from the supplier's server.

Sometimes a listing may consist of several links (e.g. one link is product information and the other is prices and stock). In this case, use the Add another file option and complete the new tab in the same way as the previous one. The importer will then recognise the two files as complementary.

Once you have completed the configuration of the file, you can move on to the basic mapping. At this stage, the basic parameters of the file that build its structure are completed.

Both fields should complete automatically. However, there are times when, for some reason, the ID parameter cannot be read by Droplo. In this case, manually select the parameter that best distinguishes each product (e.g. name / name) from the drop-down list.

Once you have selected the appropriate option, proceed to the next step - column mapping.

In the top right corner, you will notice a button on How to map fields correctly (1). Use it to read the brief instructions.

In this step, there are 2 segments to complete. The first one (2) allows you to assign the corresponding attributes of the Droplo attributes file.

The second allows additional information such as price type, currency, delivery time, tax or file language to be assigned manually (3).

It is very important to mark the correct version of the prices that are in the imported file: net / gross.

It is also possible to enter a discount on prices from the file.

Once you have mapped all the required fields on the left and manually completed the rest of the required parameters on the right, proceed to the category mapping.

In this step, you will need to assign equivalent categories from the file to the categories on the Droplo side. You can do this by selecting multiple categories at once, and then set one Droplo-side category for the selected ones.

As of recently, you can also try out our new solution, which we have already introduced in the BETA version - this is AI-based category auto-complete. However, this solution may still have difficulties in recognising each file format.

Once you have assigned the right categories, move on.

You should see a screen summarising the correct import configuration. You will also see a Go to import list button. Use it to check the progress of your product transfer to Droplo.

The list of imports shows in turn: the name you gave to the import in step 1 of the configuration, the number of products detected, the number of products correctly imported, the date of the last import (you can update your listing with more recent links) and the status of the import.

In addition, if not all the products have been loaded correctly, you can download the import report (2) and check what was the cause for each of the omitted products. If you wish to edit (update) or delete an import, use one of the functions available in the ‘ACTIONS’ field.

The imported products will appear in the Products tab and will be labelled ‘Own Import’.

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Please note that each import affects your product limit in your chosen subscription plan. The default free limit after account registration is 25 products. To increase the limit, you can change your plan to a higher one (account settings).

Check the importer price for higher limits here: KLIK

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